CURTA! Temporada
We have gathered below the most common questions from owners regarding management, payments, tax issues, and how the partnership works. If your question is not here, our team is at your disposal.
💰 Payouts & Payments
When do I receive my rental income?
Payouts are processed by the 5th business day of each month, covering stays completed in the previous month.
All payments are accompanied by a detailed accountability report.
How do I track payouts and performance?
You can monitor all information through the Owner’s Dashboard (Extranet), available on our website.
There, you will find:
- Confirmed bookings
- Amounts received
- Applied fees
- Financial history
- Performance reports
Transparency is a core pillar of our management.
🔐 Property Damage & Maintenance
What if a guest damages something in the property?
After every check-out, we conduct a detailed inspection.
If damage is identified beyond normal wear and tear, we initiate a claim process with the responsible guest for cost reimbursement.
What about routine maintenance?
Non-emergency maintenance is always coordinated with the owner before execution.
In emergency cases — such as leaks or situations that could lead to greater losses — we take immediate action and notify you right after.
🏡 Owner's Personal Use
Can I reserve my property for personal use?
Yes. Simply inform us in advance so we can block the dates on the calendar.
Approval is subject only to the operational verification of existing confirmed bookings.
📊 Income Tax
Do I need to declare the income received from vacation rentals?
Yes. The earnings must be reported on your Income Tax Return as rental income from an individual.
In which cases is the declaration mandatory?
Filing is mandatory when annual taxable income exceeds R$ 33,888.00.
Even so, we recommend maintaining tax regularity regardless of the amount.
How do I file this declaration?
Monthly calculations can be done through the "Carnê-Leão Web," available on the Brazilian Federal Revenue website.
At the end of the year, the data must be imported into your annual tax return.
Can I deduct expenses?
Yes. It is possible to deduct expenses such as Property Tax (IPTU), HOA fees (condomínio), and necessary maintenance, provided they are properly documented.
Where can I find the correct values to declare?
CURTA! sends an annual Earnings Report with consolidated values, making your accounting organization easier.
📞 Support & Contact
Who can I contact if I have questions?
Fernanda is your primary point of contact and is available for guidance and support whenever needed.
Additionally, we have structured channels for operational, financial, and administrative requests.
📑 Term of Awareness and Responsibility
By entering into a partnership with CURTA!, the owner agrees to basic rules of conduct and responsibility that ensure:
- Good condominium relations
- Property preservation
- Legal security
- Standard of guest experience
These guidelines ensure organized management and a transparent partnership.